Privacy Notice

How Data Softwarehub collects, uses, retains, and protects personal data from website visitors and clients in Hong Kong.

Data controller

Data Softwarehub is the data controller for personal data collected through this website and in the course of engagement enquiries. Office: Octa Tower, 8 Lam Chak Street, Kowloon Bay. Email: info@data-softwarehub.digital. Phone: +852 3890 8888.

Data we collect

  • Enquiry form: name, email address, optional engagement interest, optional quarter/reporting date, and message content
  • Correspondence: emails and call notes related to scoping and delivery
  • Technical: limited server logs (IP address, browser type, timestamps) needed to operate and secure the site
  • Cookies: as described in our Cookies notice

We do not ask for identity card numbers, bank passwords, or other highly sensitive credentials through the public website form.

We process personal data to respond to enquiries, prepare engagement letters, deliver contracted review work, meet legal and professional record-keeping duties, and improve site reliability. Where Hong Kong’s Personal Data (Privacy) Ordinance (PDPO) applies, we rely on purposes directly related to these functions and on consent where cookies beyond essentials are used.

Retention

  • Enquiry messages without a resulting engagement: typically up to 24 months
  • Client engagement files: retained for the period required by professional and legal obligations, commonly at least seven years after engagement end unless a longer period is required
  • Server logs: typically 90 days, unless needed longer to investigate security incidents

Sharing

We share personal data with service providers who host email or site infrastructure under confidentiality arrangements, with professional advisers when required, and with authorities when legally compelled. We do not sell personal data.

International transfers

Some infrastructure providers may process data outside Hong Kong. Where transfers occur, we take steps appropriate under the PDPO to protect the data, including contractual safeguards with providers.

Your rights

Subject to the PDPO, you may request access to personal data we hold about you and correction of inaccurate data. You may also withdraw consent for optional analytics cookies via our cookie banner or browser settings. To exercise rights, email info@data-softwarehub.digital. We may need to verify your identity before responding.

Security

We use access controls, encrypted transport (HTTPS) where supported by the host, and least-privilege practices for engagement files. No method of transmission is perfectly secure; please avoid sending unnecessary sensitive attachments through the public form.

Children

Our services are directed to businesses and adult finance professionals. We do not knowingly collect personal data from children through this site.

Changes

We may update this notice periodically. The current version is always posted on this page.

Contact

Privacy questions: info@data-softwarehub.digital · +852 3890 8888.